Revenue Administrator

Job Introduction

About Woodgate & Clark

Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management. Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members.

To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims.

The Person

The QA Revenue Administrator has responsibility to own and manage the timely collection of sales invoices for the building contractors. This role is pivotal in ensuring supplier payments are collected on a timely basis, which had a direct impact on our ability to collect management fees. They will also work closely with the Clients, Adjusters and suppliers as necessary as well as Credit Control function in other areas of the business.

Responsibilities

The responsibilities of the QA Revenue Administrator include (though are not limited to):

• Work within a clear revenue control process for supplier aged debt
• Assess current debt position and target efforts accordingly
• Manage data from across several systems
• Upkeep supplier debt sheets 
• Provide regular updates, with commentary for senior stakeholders
• Respond to client/supplier enquiries in a confident and concise manner
• Liaise with clients, adjusters, suppliers and QA team on all credit control matters, acting proactively 
• Resolve account queries and manage debt recovery
• Maintain and foster positive working relationships
• Support business transition projects where appropriate
• Always uphold Woodgate & Clark Limited Code of Business Conduct
• Attend weekly credit control update meetings
• Assist in building strategy to improve processes
• You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company.

Skills and Experience (E: essential, D: desirable)

• Intermediate to Advanced experience in our claims processes and systems. (E)
• Excellent communication skills (E)
• Strong Computer and numeracy skills (E)
• Experience of working in a professional services environment (E)
• Experience in the claims process (E)
• Excellent communication skills – verbal and written (E)
• Strong IT skills – adaptable to using various credit control/accounts systems and MS office suite (E)
• Displays Confidence, professionalism and persistence (E)
• The ability to keep calm under pressure (E)
• Strong numeracy skills (E)
• Approachable (E)
• Highly analytical (E)
• Tenacious and highly organised (E)
• A problem solving, proactive mindset gains respect quickly, works well as part of a team with ability also to work on own initiative (E)
• High level of accuracy and attention to detail (E)
• Self-motivated, logical, and organised (E)
• Good knowledge of the various platforms on which we operate (D)